Hello John,
We will certainly help you with this.
Please run AVG Remover tool as explained in this article. After restart, go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders manually.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
5. Type C: and press enter, delete AVG remover folder.
Please go to c: drive-> program files and delete the AVG files.
Once the files are removed, you can install and activate the product using the instructions provided in this article. We included the activation code in the e-mail which we sent to you. If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.
Hello John,
We will certainly help you with this.
Please run AVG Remover tool as explained in this article. After restart, go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders manually.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
5. Type C: and press enter, delete AVG remover folder.
Please go to c: drive-> program files and delete the AVG files.
Once the files are removed, you can install and activate the product using the instructions provided in this article. We included the activation code in the e-mail which we sent to you. If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.
Uninstalling AVG didn't work, using AVG Clear didn't work. When I attempt a re-install, I get a message indicating there is a version that needs to be uninstalled, but the x86 path is not found.