Unknown charge on credit card

Hello Lynne,
Thank you for contacting AVG Community Support.
We acknowledge your refund request and help you to clarify the charge.
On checking, we are unable to find any subscription or order under the email address you have used to contact us.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address requesting more information to locate your charge. Please check for the email and revert to us.
Thank you.

According to my recent credit card statement, I made a payment to DRI*AVG Technologies www.avg.com
I was not expecting this charge.
Please advise what this payment was for and arrange a refund to my credit card.

Hello Lynne,
Thank you for contacting AVG Community Support.
We acknowledge your refund request and help you to clarify the charge.
On checking, we are unable to find any subscription or order under the email address you have used to contact us.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address requesting more information to locate your charge. Please check for the email and revert to us.
Thank you.