Hi Karina,
We're glad to look into this & help you.
Initially, we'd like to clarify that the number of devices listed in AVG account or subscription section of AVG program is the activation counts.
Even if the program is reinstalled or reactivated on the same device, it would consider the activation count & update it as a new device.
This might happen if you've reinstalled AVG earlier on your devices. Also, we're afraid as we do not have an option currently to manage devices remotely. Instead, you may need to check each devices manually.
For further queries, feel free to write back to us.
Hi Karina,
We're glad to look into this & help you.
Initially, we'd like to clarify that the number of devices listed in AVG account or subscription section of AVG program is the activation counts.
Even if the program is reinstalled or reactivated on the same device, it would consider the activation count & update it as a new device.
This might happen if you've reinstalled AVG earlier on your devices. Also, we're afraid as we do not have an option currently to manage devices remotely. Instead, you may need to check each devices manually.
For further queries, feel free to write back to us.
How do I know the list of devices that use my subscription? How can I unsubscribe a device from my AVG account? There are eight connected devices, and I only have six.