I received a message from my digital bank (Mercado Pago), informing me of a purchase worth R$159.00, made at DRI*AVG Tecnologies, at 0:11 am today (05/04/2024) on my virtual card (which I have already canceled at the same moment and generated another one due to the unrecognizable charge). The fact is that I did not make any purchases, nor did I have an account or even any connection with AVG, I created it shortly after the charge occurred to open a support request on your website appealing for my refund.
I request a refund of this charge!
Hello Victor,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We'll certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Victor,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We'll certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.