Hi Jonathan,
We understand your concern.
Please accept our apologies for the inconvenience caused.
We are currently aware of this issue. Our developers are diligently working on it.
However, we do have a workaround which will resolve the issue for now.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Thank you.
Following yesterday's update, I seem to be experiencing the same issue as many others ...
Shortcuts not working / launching programs
Also problems in running MS Office programs: "windows cannot find c:\program files\... \*.exe". ... (now resolved by using a Restore Point).
Having spent several hours trying to get PC Tune Up to run and, hopefully, sort everything I have given up! ... I have also tried waiting for a response on helpline but have now given up on that as well! ...
Will there be a bug-fixing update coming through or do I need to do more?
Regards
Jonathan
Shortcuts not working / launching programs
Also problems in running MS Office programs: "windows cannot find c:\program files\... \*.exe". ... (now resolved by using a Restore Point).
Having spent several hours trying to get PC Tune Up to run and, hopefully, sort everything I have given up! ... I have also tried waiting for a response on helpline but have now given up on that as well! ...
Will there be a bug-fixing update coming through or do I need to do more?
Regards
Jonathan
Hi Jonathan,
We understand your concern.
Please accept our apologies for the inconvenience caused.
We are currently aware of this issue. Our developers are diligently working on it.
However, we do have a workaround which will resolve the issue for now.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Thank you.
We understand your concern.
Please accept our apologies for the inconvenience caused.
We are currently aware of this issue. Our developers are diligently working on it.
However, we do have a workaround which will resolve the issue for now.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Thank you.