Hello Russell,
We'll look into this and help you.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.
Hi
I was sold what I believed was AVG ultimate latest version from another seller however the licence key they provided only activated "Internet Security"& "PC Tune up" & didn't activate the VPN. I have asked for a refund but need to deactivate my subscription. The subscription only shows up in the program & not when I login on the website. How do I deactivate please?
I was sold what I believed was AVG ultimate latest version from another seller however the licence key they provided only activated "Internet Security"& "PC Tune up" & didn't activate the VPN. I have asked for a refund but need to deactivate my subscription. The subscription only shows up in the program & not when I login on the website. How do I deactivate please?
Hello Russell,
We'll look into this and help you.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.