Unsuccess to complete the install of internet security

AVG Protection
5

Hello Majd,
Thank you for providing us the detail explanation.
Upon reviewing the order number, I see that you have purchased AVG Internet Security and need to install it in your pc. To get your issue fixed, we request you to run AVG remover tool in your pc to remove the traces of it and then install back AVG in your pc. To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.

4
  • it did not helped
    the same error code
    i do what you said step by step
8

Hello Majd,
We understand how something like this can really try your patience.
Could you please let us know whether you are trying to install the trial or paid version of AVG Internet Security in your pc? also let us know whether you have installed any other AVG product in your pc before, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

1
Error code: 0xC0070643
Description: Event exec_finished
hee
6

i tried to install the paid version  and this is my  my order number:
37-5585711
i installed  the pc tuneupfrom avg
thank you

7

i recived email that incudes:
A. License Number Information
B. Details for Product Installation.
it did helped
thnak you

2

To install AVG Internet Security please click on the following link http://files-download.avg.com/inst/mp/AVG_Internet_Security_x64_696.exe and install the file. The licnse number have been sent to your registered email id.
Please feel free to contact us for any further assistance. Thank you.

3

Hello Majd,
We understand how something like this can really try your patience.
Could you please let us know whether you are trying to install the trial or paid version of AVG Internet Security in your pc? also let us know whether you have installed any other AVG product in your pc before, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.