Untrusted Network Issue

AVG Protection
6

Hi Colin,

We're glad to look into this & help you. 
Please let us know the version of AVG that is installed on your computer (Open AVG Internet Security - Menu - About). 
Also, clarify whether you've tried repairing AVG program once to check if it helps. If not, please try repairing the program.

1

Hi
I have encountered a strange problem whereby a network which is shown as "Trusted" can not be made "Untrusted" as it just reverts back when I change it. Thankfully, I know the network only existed briefly as a one-off several years ago, I just can not understand this problem with it.
Cheers
Colin

2

Version is - 21.11.3215 (Bulid 21.11.6809.439). I don't know what you mean by "Repairing AVG", the link does not work !! Anyway, I think it may need a Restart to make the Network "Untrusted" as I did similar on my other PC and by chance had to do a restart and a Network I tried to make "Untrusted" did become so. I will try the original device tomorrow.
Cheers
Colin

3

Sure Colin. 

You can check the status after restart the original device. You can get back to us at anytime. Thank you.

4

Hi Colin,

We're glad to look into this & help you. 
Please let us know the version of AVG that is installed on your computer (Open AVG Internet Security - Menu - About). 
Also, clarify whether you've tried repairing AVG program once to check if it helps. If not, please try repairing the program.

5

The restart has done the trick. The network now shows as "Untrusted" as I wanted.
Not sure that is how it is supposed to work, but OK now anyway.
Thank You
Colin