Hello Gordon.
Thank you for contacting AVG Community Support.
May I know which AVG product are you referring to?
Please let us know which ads are you referring to on the mobile.
Please help us with a screenshot of the ads popup.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Your product stated it would stop the unwanted adds on my phone, that has not happened. Why
regards gordon
Hello Gordon.
Thank you for contacting AVG Community Support.
May I know which AVG product are you referring to?
Please let us know which ads are you referring to on the mobile.
Please help us with a screenshot of the ads popup.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.