Unwanted auto renewal

Hello Craig,
We are here to help you. I have initiated a refund for AVG Internet Security renewal. The amount GBP49.99 will get credited to your account in 7 business days.
Feel free to contact us again if you need any further assistance.

I have received an unwanted £49.99 bill via paypal for a yearly subscription I do not want and would like a refund and am being sent from link to link on website trying to get this resolved.

Hello Craig,
We are here to help you. I have initiated a refund for AVG Internet Security renewal. The amount GBP49.99 will get credited to your account in 7 business days.
Feel free to contact us again if you need any further assistance.