I Have been charged $49.99 (canadian currency) for a renewal I don't know about. I have not used AVG for a while now and never paid for it before. I have been charged for DRI*AVG Technologies on invoice no. 53778119700. PLS refund and cancel the subscription.
Hello Robert,
We acknowledge your refund request. When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
Refund request for your order has been started. Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail from avg.cs@digitalriver.com to your registered email address.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process. Generally, it should not take more than 7 business days.