Hi Katie,
If I were you, I would feel the same. Let's work together to fix it. We can try removing the traces of AVG using AVG Clear and remover tool.
Refer the following article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to download and run these tools. Note: Run clear tool first. Please check the status and revert to us if you need further help.
Hi Katie,
If I were you, I would feel the same. Let's work together to fix it. We can try removing the traces of AVG using AVG Clear and remover tool.
Refer the following article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to download and run these tools. Note: Run clear tool first. Please check the status and revert to us if you need further help.
After the last update of antivirus I can't connect to the internet. I even uninstalled the product and it still did not help. This has happened before and I have been able to fix. This time I can't and I'm beyond frustrated.
Katie, may I know what exactly you see when you turn on the laptop?
Please try booting the laptop in to safe mode as mentioned in this article: http://avgread.me/1JwmD6g and inform the status.