Hello Henny,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you.
On december 23 I paid (using Ideal) €29.55 for the update to "Premium" from AVG Antivirus Free.
Did not receive an email with instructions for downloading the Premium software.
Paid To : AVG Technologies Digital River GMBH. NL44DEUT0496286323.
Description : DRWP9002940223 1150012702764776
Did not receive an email with instructions for downloading the Premium software.
Paid To : AVG Technologies Digital River GMBH. NL44DEUT0496286323.
Description : DRWP9002940223 1150012702764776
Hello Henny,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you.