Hello Fred,
We are sorry to hear about the inconvenience caused. Upon checking your account details using the email address you used to contact us here, we see that the auto renewal notification 45 days prior to your license expiry date was sent to your registered email address. It would have landed in your spam or junk folder, please check it once. I would also like to inform you that the new expiry date of your new AVG PC Tuneup license is 5th Sept 2017. Auto renewal on this license number was canceled and we will not charge you automatically going further. Thank you.
I had not received a 45 day prior warning regarding my automatic payment for avg tune up
Sort of convenient for your company. Paypal will be notified of this procedure
Hello Fred,
We are sorry to hear about the inconvenience caused. Upon checking your account details using the email address you used to contact us here, we see that the auto renewal notification 45 days prior to your license expiry date was sent to your registered email address. It would have landed in your spam or junk folder, please check it once. I would also like to inform you that the new expiry date of your new AVG PC Tuneup license is 5th Sept 2017. Auto renewal on this license number was canceled and we will not charge you automatically going further. Thank you.