Updates for Windows 7

Hello Sandy,
We regret the inconvenience caused. We would like to let us know whether you have installed AVG paid or a free version on your system and also please check whether you have installed AVG 2015 version or 2016 version.
Are you receiving any error messages while updating the AVG Program.  Thank you.

Hello Sandy,
Thank you for understanding. Coming up with your request we wish to keep you informed that AVG is compatible with latest windows editions. To get to know about AVG Compatibility, please have a look at this article http://support.avg.com/SupportArticleView?urlname=AVG-compatibility-with-Windows-10  to get know about AVG supported version. If you are facing any issues with installation, please let us know we are here to help you. Thank you.

Check your in box once more…it said it was successful.

Updates for AVG Free not connecting to get any updates for program…did you stop it for windows 7?

I am running it again but I do think it was sent the first time correctly.

Hello Sandy,
We have not received the diagnostic information.
Could you please run it again and submit it?
Thank you.

I don't have Windows 10. Does it still update for the older versions of Windows?

Sandy, If you read the link again in my 1st posting you'll see that it covers both AVG AntiVirus Free & AVG Internet Security.
AVG Guru

Did you get the info now the second time I sent it???

Sandy, The firewall isn't part of AVG Free. It's only part of the AVG 'paid for' version.
AVG Guru

Hello Sandy,
We regret the inconvenience caused. We would like to let us know whether you have installed AVG paid or a free version on your system and also please check whether you have installed AVG 2015 version or 2016 version.
Are you receiving any error messages while updating the AVG Program.  Thank you.

Why is it taking so long to gather the info?

Hello Sandy,
Have you tried to re-install latest version of AVG Antivirus free version with the instructions we sent?
You can fix the update issue normally by installing latest version of AVG.
Thank you.

Sandy, Yes!!.. Have a look @ this AVG article (http://avgread.me/1Ewajhi).
AVG Guru

In the AVG Free I have now it us saying a Computer Update Required.