Hello Daniel,
Sorry for the inconvenience caused.
As per our record you have purchased the license for AVG Anti-Virus (1 computer) and AVG Internet Security (1 computer).
We request you to completely reinstall AVG program using the AVG remover tool. 1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download, install and activate AVG Internet Security and AVG Antivirus, please follow the instructions mentioned in this link:
http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.
My automatic updates always freeze at 60% and do not finish loading. I recently changed to windows 10. Does this have anything to do with it?
Hello Daniel,
Sorry for the inconvenience caused.
As per our record you have purchased the license for AVG Anti-Virus (1 computer) and AVG Internet Security (1 computer).
We request you to completely reinstall AVG program using the AVG remover tool. 1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download, install and activate AVG Internet Security and AVG Antivirus, please follow the instructions mentioned in this link:
http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.