Updating TuneUp Utilities 2014 on Windows Vista

Hello Julio,
I apologize for the inconvenience caused while updating Tune up Utility program.
I request you to reset your Internet explorer and try update the program again.
Please refer the below link to reset your Internet explorer.
https://support.microsoft.com/en-us/kb/923737
If the issue persists, please get back to us.
Thank you.

Hello Julio,
Thank you for getting back to us.
Pleased to know that your issue has been sorted out.
Please feel free to contact us for any further assistance.
Thank you.

I have TuneUp Utilities on my Dell computer, running Windows 7 and have no problems updating the product.  Again, no problems with Windows 10.
But on my laptop, which runs Windows Vista, I am unable to update TuneUp Utilities. I keep receiving the message to check my internet connection, which of course is fine; the problem persists even after turning off the firewall.
I'll appreciate any help.
Jugarblan

Thank you very much for your help and support. I have followed your indication and it has solved my problem.
Thank you and have a nice day.
Julio

Hello Julio,
I apologize for the inconvenience caused while updating Tune up Utility program.
I request you to reset your Internet explorer and try update the program again.
Please refer the below link to reset your Internet explorer.
https://support.microsoft.com/en-us/kb/923737
If the issue persists, please get back to us.
Thank you.

Hello Julio,
Thank you for getting back to us.
Pleased to know that your issue has been sorted out.
Please feel free to contact us for any further assistance.
Thank you.