Hi Andras,
This isn't the experience we want you to have. Let us attempt to make this process easier for you.
We do have a specialized team, who deals with billing queries. We'd suggest you to initiate a chat with our billng team via chat by using this link, to check the available options & upgrade to AVG Ultimate.
Our refund policy allows us to initiate refund for orders that are within 30 days of purchase.
Thank you for your understanding in advance!
Hi AVG Team,
Im sorry to say but there is no way to contact you directly? ... it is really shame, place to improve. <br><br>I was thinking to upgrade my Internet Security+Tune Up to the Ultimate. I couldnt figure out how to do it. I dont want to loose any money or be w/o security for a moment.
I would like to cancel my descriptions and use the refund to finance back the new package.
Can you please support on this - please contact me directly and private.
Hi Andras,
This isn't the experience we want you to have. Let us attempt to make this process easier for you.
We do have a specialized team, who deals with billing queries. We'd suggest you to initiate a chat with our billng team via chat by using this link, to check the available options & upgrade to AVG Ultimate.
Our refund policy allows us to initiate refund for orders that are within 30 days of purchase.
Thank you for your understanding in advance!