Upgraded from AVG Anti-Virus to AVG Internet Security

Hello Helen. I certainly understand your concern. I would request you to follow the instructions mentioned in this link: http://avgread.me/1bsLsmy. Please feel free to contact us again should you need any further assistance.

Upgraded and paid for upgrade to AVG Internet Security, but when I open the program It is still AVG Anti Virus, not Internet Security, and there is still NO firewall protection, which is the reason I upgraded.
Does anyone know how to fix this?  I did complete registration with the new license number and got an email message welcoming me to AVG.

Hello Helen. I certainly understand your concern. I would request you to follow the instructions mentioned in this link: http://avgread.me/1bsLsmy. Please feel free to contact us again should you need any further assistance.