Upgrading premium

Hello Joeri,
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello, i've upgraded my free/trial AVG account to an premium account last thursday. For this upgrade i used an other email as I has given for my trial account. Right now i can not see that my account is upgraded, as same as i can not see that the system has received te payment correctly. I changed my mailadress in my account to the one i used in the payment confirming, but nothing happens…

I can see that the payment in my bank account is confirmed, but don't see this back in my AVG account. Please help me!

Hello Joeri,
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.