User profile missing or corrupted

General discussion
3

Hi Merry,
We have checked your issue, In this case Please kindly confirm that you are facing issues in login AVG My account or not.
Thank you.

1

cannot logon. after entering name & pw, message states that my "user profile is missing."  AVG has not picked up on this as a problem.

2

Hi Merry,
We have checked your issue, In this case Please kindly confirm that you are facing issues in login AVG My account or not.
Thank you.