Hello Noel.
We're here to help.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot.
Hi! I have exactly the same issue. My AVG is a paid subscription.
here are the details:
You have a screenshot of the error on the URL I provided. Thanks. Please notify me in my email address. Thanks! (https://www.dropbox.com/s/ef6spfy4q27384q/Screenshot%202022-09-16%20223108.png?dl=0)
alert ID: c13d483b82f0/2022-09-16T21:15:20.721Z
I have this issue using Chrome and Edge. I reset Chrome and re-tried with no success. I'm not able to insert a screenshot, but am happy to do it with assistance. Thanks for your help
Hi! I have exactly the same issue. My AVG is a paid subscription.
here are the details:
You have a screenshot of the error on the URL I provided. Thanks. Please notify me in my email address. Thanks! (https://www.dropbox.com/s/ef6spfy4q27384q/Screenshot%202022-09-16%20223108.png?dl=0)
alert ID: c13d483b82f0/2022-09-16T21:15:20.721Z
Hello Vitor,
We regret the inconvenience caused. We'll certainly check and help you.
Please write back to us in a separate private message so that we can check and assist you accordingly.
Also kindly do not share your account/personal related information such as email address here. Hence we have removed it.
Thank you in advance!
Hello Noel.
We're here to help.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot.
Please let us know if you recognize/trust the website that is being detected by AVG. If yes, please use this link to submit the website for false-positive analysis.
Once you've submitted the false-positive report, our concerned team will examine the website & if found harmless, they'll whitelist it right away.
If you don't recognize/trust the website, please let us know & we'll offer you additional support to further investigate this.
Thanks in advance. Keep us updated.