Hello Bruce.
Thank you for contacting AVG Community Support.
We're glad to look into this & help you.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
In this regard, you can try connecting to different servers (locations) in AVG Secure VPN to identify the server that provides better network connectivity.
If the issue persists, you can try reinstalling AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-Secure-VPN&q=uninstall+avg+secure+vpn&supportType=home) once to check.
Thank you.
Mine too. Last few days terrible until I turned it off. Today with vpn on see download 15.5mb, upload 16! With VPN off, see download 45mb!
In the last few days when the VPN is turned on, I have very little to no speed on the internet.
This applies to desktop and mobile usage.
When I disconnect my VPN, the speed increases a great deal.
If this continues, I will have to not use VPN anymore, unless AVG can rectify this problem.
Has anyone else had this experience?.
Hi John,
We appreciate your information. We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you in advance!
yes, same here. speed with vpn on reduced by 2/3.
john
Hi John,
We appreciate your information. We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you in advance!
Hello Bruce.
Thank you for contacting AVG Community Support.
We're glad to look into this & help you.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
In this regard, you can try connecting to different servers (locations) in AVG Secure VPN to identify the server that provides better network connectivity.
If the issue persists, you can try reinstalling AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-Secure-VPN&q=uninstall+avg+secure+vpn&supportType=home) once to check.
Thank you.