Is AVG blocking my access to virtual landline. I am volunteering on a helpline and can't seem to get the calls to come through.
Hi Avinash
I am using a PC and logging into Google Chrome and it is a website Virtual landline https://virtuallandline.cloudsoftphone.com/#/cid/pub/credentials/signin (https://virtuallandline.cloudsoftphone.com/#/cid/pub/credentials/signin" style="color:#0563c1; text-decoration:underline)
There has been some problems with the website, but I seem to be unable to log in now to get the calls and I wondered if there had been an update from AVG which might be causing some issues.
I am volunteering for a council run community helpline during Covid.
Many thanks for your help.
Hello Andrea.
We'd be glad to help you narrow down this.
Which AVG product are you using and on which device?
Do you use any software on your device which is used to make and receive the calls?
Hello Andrea.
We'd be glad to help you narrow down this.
Which AVG product are you using and on which device?
Do you use any software on your device which is used to make and receive the calls?
Thank you for the details, Andrea.
I would request you to disable AVG protection temporarily and verify if you can receive the calls.
If that helps, please disable each component individually to narrow down which components is blocking the calls.
Click this link for instructions to disable AVG protection and individual components.
If the issue persists even after disabling AVG, we can make sure that AVG is not blocking them.