Virus can't be quarantined and now blocked

AVG Protection
6

Hi Barbara,

We apologize for the inconvenience caused. Please try attaching the screenshot of the Detection message now.

Thank you!

1

I now have 4 threats on my Mac since the latest update. Two have been moved to quarantine, but two remain and can't be found after being blocked.
I am still having problems attaching an image. I have taken a screenshot but I am having problems attaching it here.

5

Other user Barbara Brassey posting (https://support.avg.com/answers?id=906b0000000DiFCAA0).
Barbara, To take a screenshot in MAC, please follow the below instructions : 1. To capture the entire screen, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop with the filename starting with “Picture” followed by a number, example Picture 1, Picture 2, and so on. 
2. To copy the entire screen, press Command-Control-Shift-3. The screen shot will be placed on your clipboard for you to paste into another program like PowerPoint, Word, Photoshop, etc.
For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

2

I have taken a screenshot, I have clicked on the mountain and when I upload the screenshot and press insert nothing happens. I am loosing patience.

3

User Barbara Brassey has now decided to delete AVG AntiVirus (https://support.avg.com/answers?id=906b0000000DigwAAC).
AVG Guru

4

Hi Barbara, I apologize for the inconvenience caused and To know the issue screenshot is important. No worries I will suggest you to keep patience and try to attach it again.
Thank you.