Hi Simo,
I apologize for the inconvenience caused.
I'm aware of the issue and our Developers are working on it to fix it.
You can try to repair your AVG and check if that fixes the issue.
To repair your AVG please follow these instructions:
1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.
Also, please provide us the screenshots regarding the issue with the CyberCapture.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi Simo,
I apologize for the inconvenience caused.
I'm aware of the issue and our Developers are working on it to fix it.
You can try to repair your AVG and check if that fixes the issue.
To repair your AVG please follow these instructions:
1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.
Also, please provide us the screenshots regarding the issue with the CyberCapture.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi, I've AVG AntiVirus Free on a 64-bit Windows 8.1 machine with all updates done. I've not bought nor tried the full AVG program yet. Since the past 1-2 weeks I've noticed unusual changes with the AntiVirus:
1) If I open the program from the shortcut ("C:\Program Files (x86)\AVG\Framework\Common\avguix.exe" /avg.open_ui) the window announces:
Last computer scan: a few seconds ago
Virus definition: a few seconds ago
Those texts haven't changed for a week. At last week end I disconnecting the net cable for a day and it still continued telling me that the virus definition was only seconds old. But from the program's Menu > About page I can see with better detail the latest update. As writing this at night 3 am the update is from the previous day and at least 3 hours ago.
Also in the past AVG AntiVirus Free didn't have an automatic computer scanning but it required a manual start. So that announcement of the last computer scan really might not be true either.
2) If I try to run a brand new versions of 3rd party programs the CyberCapture stops the process. That is fine and has happened before - but the outlook of this feature has changed radically:
The CyberCapture screen text lines do not break correctly and the text continues beyond the screen. There are button texts such as: "Close", "More details", "Fewer details" but they are plain text and simply do nothing. The whole window looks rather unfinished.
I took two screenshots in here:
Imgur: The magic of the Internet
Imgur: The magic of the Internet
My question really is: What's wrong? Are you aware of these changes? Is my computer safe?
My current versions: AVG AntiVirus Free software version: 17.6.3029 (Sept 18, 2017), virus definitions 170918-4.
Simo, Also have a look @ this AVG article (http://avgclick.me/getscreenshot).
AVG Guru