Virus definition outdated keep failing

Viruses & Threats
3

Hello Carol,

I understand the inconvenience.
Please follow below mentioned steps to update Google DNS address:
1. Please press Windows and R key simultaneously and it opens Run command.
2. In Run, type "ncpa.cpl" without the quotes and click on OK button.
3. In Network connections window, please right-click the connection you use, and select Properties.
4. Double-click the Internet Protocol (TCP/IP) item on the Networking tab.
5. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window. Click OK.
6) Select Use the following DNS server addresses.
8.8.8.8
8.8.4.4.
7) Click on Apply and Ok.

Open AVG Antivirus and update it. Keep us informed about the status.

1

Virus definition outdated,  when tried to correct get failed error

2

Hello Carol,

I understand the inconvenience.
Please follow below mentioned steps to update Google DNS address:
1. Please press Windows and R key simultaneously and it opens Run command.
2. In Run, type "ncpa.cpl" without the quotes and click on OK button.
3. In Network connections window, please right-click the connection you use, and select Properties.
4. Double-click the Internet Protocol (TCP/IP) item on the Networking tab.
5. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window. Click OK.
6) Select Use the following DNS server addresses.
8.8.8.8
8.8.4.4.
7) Click on Apply and Ok.

Open AVG Antivirus and update it. Keep us informed about the status.