Hello Tom,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
Regarding the virus definition outdated issue, this virus definition on the AVG Internet Security will be automatically updated. If it shows the outdated, then please take a screenshot of the error message and share it on this post. AVG my account password and AVG Internet Security user interface password are different. If you forgot the AVG Internet Security UI password, then please refer the article and follow the steps to enter your AVG Internet Security without a password.
Once you entered the AVG Internet Security application, please click on the Menu > Settings > Update > click on the Virus definition and application.
Keep us updated.
Thank you.
Hi. On one of my PCs avg says Virus Defs Out of Date, if I selct Update now, it requests my password. It always comes back "Wrong Password" although, It is right! as I can log in to my account normally i.e Go to my account or through the website. But the strangest thing is! Lower Right under Virus Definitions it shows 2 minutes ago! I don't have this problem on any of my other PCs! any help? please
Hello Tom,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
Regarding the virus definition outdated issue, this virus definition on the AVG Internet Security will be automatically updated. If it shows the outdated, then please take a screenshot of the error message and share it on this post. AVG my account password and AVG Internet Security user interface password are different. If you forgot the AVG Internet Security UI password, then please refer the article and follow the steps to enter your AVG Internet Security without a password.
Once you entered the AVG Internet Security application, please click on the Menu > Settings > Update > click on the Virus definition and application.
Keep us updated.
Thank you.
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
Regarding the virus definition outdated issue, this virus definition on the AVG Internet Security will be automatically updated. If it shows the outdated, then please take a screenshot of the error message and share it on this post. AVG my account password and AVG Internet Security user interface password are different. If you forgot the AVG Internet Security UI password, then please refer the article and follow the steps to enter your AVG Internet Security without a password.
Once you entered the AVG Internet Security application, please click on the Menu > Settings > Update > click on the Virus definition and application.
Keep us updated.
Thank you.