Hello Dirk.
We're here to help. Could you provide a screenshot (http://avgclick.me/getscreenshot) of the error message on AVG user interface? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot.
hi i also have this problem but it doesnt fix issue when i run the repair
I have restarted my computer but the error keeps occurring.
Any help on resolving this most appreciated. Thanks
Thank you for updating the status, Dirk.
Glad to hear that we were able to put you at ease. Please feel free to contact us if you need any further help.
hi i also have this problem but it doesnt fix issue when i run the repair
Hi Santhosh,
Thank you for your reply. Yes, after running the repair sequence the app has been updated and is working smoothly again. Thanks
Thank you for the screenshot.
We regret for the inconvenience caused.
We suggest you to repair the product from your control panel and check for the issue again.
Refer this article for repairing the AVG https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Let us know the status of the issue.
Hello Dirk.
We're here to help. Could you provide a screenshot (http://avgclick.me/getscreenshot) of the error message on AVG user interface? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot.