Virus definitions

Viruses & Threats
3

Hello Nigel,

We will help you in fixing the issue.
Let's repair your AVG program and check if that fixes the issue. To repair AVG programs go to Control Panel.
- On the Start menu enter Control Panel in the search box and select Control Panel from the results.
- Select Programs > Programs and Features, and then select AVG AntiVirus/AVG Internet Security.
- Select  'Uninstall' and you will be getting an option to repair.
Please keep us updated on the progress.

1

I am receiving messages advising that "virus definitions are out of date". When I select "update now" a message comes up "checking for virus definitions" with a green bar going from left to right but it never ends, even if left for 12 hours+. Could I please ask what I need to do?
Thanks

2

Hello Nigel,

We will help you in fixing the issue.
Let's repair your AVG program and check if that fixes the issue. To repair AVG programs go to Control Panel.
- On the Start menu enter Control Panel in the search box and select Control Panel from the results.
- Select Programs > Programs and Features, and then select AVG AntiVirus/AVG Internet Security.
- Select  'Uninstall' and you will be getting an option to repair.
Please keep us updated on the progress.