@Aravindh: I will post the screenshot here as Alan Binch mentioned.
@Alan Binch: Thanks for your info.
@Aravindh: See screenshot.This is screenshot is for today. As you can see that i have circled the virus defintion: 2 hours ago. I did a manual update, but it didn't say virus definition: 1 sec ago, 2 sec ago, and etc. Yesterday it mentioned Virus defintion: 9 hours ago. My best guess is that the sync time between automatic update and manual update is not matching up/ is not syncronizing with each other. My best guess is that this is a bug.
@Borislav Angelov: I have done that already (your second reply)
As Karthikeyan stated:
Karthikeyan (AVG Technologies)
Hello Sabbir,
Thank you for the screenshot. We got your information. We will check this with other customers and if there is any bug found. We will fix the same in next AVG update. We appreciate your efforts in bringing this to our concern.
Thank you
To all: Is this a confirmed bug, or will you all do some more research about this?
Hi! This afternoon I uninstalled AVG 2016 via add/remove and then i used the AVG removal tool and then I installed AVG 2107 after installation i did a manual reboot and i found out something that it doesn't look right so I thought this must be a bug.
When you do a manual update for the virus definition in the main menu it should say "Virus definition: 2 seconds ago, 10 minutes ago, and etc etc, but this isn't the case, when i do a manual virus definition update it still says "Virus definition: 9 hours ago. See attachment. Thanks.
I am using Windows 7 64 bit latest Service Pack with all updates installed
Hello Sabbir,
We regret the inconvenience caused.
Could you please send the screenshot of your attachment so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Sabbir, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Sabbir
To update AVG to date
Update AVG from the Internet
Open the user interface, AVG
In the upper right corner click on the Menu
From the drop-down menu, select Settings
On the left tree click on Update
Check on box - Automatic Update, and Enable Steaming updates
Click below to OK
Important - you can click the top right of the question mark (?), To select the option menu "HELP" for more info
See screenshot uploaded by me
Note: Keep in mind that 2/3 hours normal time, do not worry
You are fully protected
thanks you
Hello Sabbir,
We regret the inconvenience caused.
Could you please send the screenshot of your attachment so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Hi Sabbir
To update your AVG to date follow these steps
Follow point A.
A. Update AVG from the Internet
And then the point B.
B. Updating AVG offline (from a local directory)
https://support.avg.com/SupportArticleView?l=en&urlName=How-to-update-AVG&q=Update+now
You can manually download the latest Virus definitions.
Informed of the results here
Thanks you
Hello Sabbir,
Thank you for the screenshot. We got your information. We will check this with other customers and if there is any bug found. We will fix the same in next AVG update. We appreciate your efforts in bringing this to our concern.
Thank you