Virus found -idp.virus.4eac0b53

I am not on that machine currently, but I did write the vendor last night when this occurred and this was his reply:
Based on the definition noted, and searches on the Internet, you must have AVG installed on the system. 
I am not on the computer which had this problem, but did write the vendor last night and had this reply this am: 

Have had the file checked for the download sites noted below, and they do not contain and viruses in the install files from the servers. 
The definition from what I can find would reference the program noted as Malware, since it is able to record activity on the computer and record that in a log folder on the system. A keyboard monitor could be consider a Malware program since it records user activity on a system being installed on and logs keystrokes - so you would need to set AVG to allow the program to be able to install and log keyboard activity. 

Given that this is a Keystroke Monitoring program so I can monitor my son's activity on the internet to include capture of user id and passwords due to his internet addiction, how do I "set AVG" to allow the program to install?

Laurie, please have a look at this article http://avgclick.me/AddException

I just purchased a 'security program that was to perform keystroke monitoring on my son's computer.  I downloaded the executable and received an AVG virus detection message where virus was put into quarantine.  I am going back to vendor on this, but what is this virus – couldnt find any specifics and what does it do.  Also, what was strange was when I clicked on the link for 'more info' in the AVG report the time circle swirled but nothing came up, it just went back to report screen?  Advice…input?

I am not on that machine currently, but I did write the vendor last night when this occurred and this was his reply:
Based on the definition noted, and searches on the Internet, you must have AVG installed on the system. 
I am not on the computer which had this problem, but did write the vendor last night and had this reply this am: 

Have had the file checked for the download sites noted below, and they do not contain and viruses in the install files from the servers. 
The definition from what I can find would reference the program noted as Malware, since it is able to record activity on the computer and record that in a log folder on the system. A keyboard monitor could be consider a Malware program since it records user activity on a system being installed on and logs keystrokes - so you would need to set AVG to allow the program to be able to install and log keyboard activity. 

Given that this is a Keystroke Monitoring program so I can monitor my son's activity on the internet to include capture of user id and passwords due to his internet addiction, how do I "set AVG" to allow the program to install?

Laurie, please have a look at this article http://avgclick.me/AddException

Hello Laurie. Could you please open that scan result ( Options->History->Scan reports ) and provide us with the screenshot of the detection? To create a screenshot http://avgclick.me/createascreenshot