Virus not found in Deep Scan ot Boot scan

Viruses & Threats
4

Hello Tony,

I will certainly check this for you.

Please send me the screenshot http://avgclick.me/getscreenshot of the pop-up you receive to assist further.

Do you get this pop-up from a particular browser or randomly while browsing?

1

Have a Tech Popup virus that is regular, annoying and unable to be found by AVG Pro and, tagged as pcerror2342118167anz  etc.  Locking pages such as nhraallaccess.com which is both valid and secure.

Any advice and solutions most welcome.

2

We previously used Chrome but after freezing while streaming, we deleted it and starting on Edge.  Subsequently, Chrome is now unresponsive after I attempt to re-installed it.
 
We are now using MS Edge, running Win 10 with all updates and security in place and Defender activated.  Not aware of any unusual links in emails, bought AVG Pro to find the virus, but without success.

3

Hello Tony,

I will certainly check this for you.

Please send me the screenshot http://avgclick.me/getscreenshot of the pop-up you receive to assist further.

Do you get this pop-up from a particular browser or randomly while browsing?