Hello Hans,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to remove virus from your device. We will check and help you to resolve it.
Please provide the following information to help you better :
1. What are all the AVG products installed in your device?
2. Share us the screenshot of the virus pop-up which you want to block it.
3. Are you getting the virus alert randomly (or) while accessing any specific program?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
1. AVG internet security
2. several pop-us appear. I have captured 4 of them in an image
3. the pop-up appears every few minutes in de corner at the right sight.
I have a virus on a win11 pc that is not removed by AVG. Only the connectgion to the external site is blocked, but time after time a pop-up is appears.
The blocked external connection is to pushtorm.net. I don't know the name of the virus.
How can I force AVG to remove the virus totally?
Hello Hans,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to remove virus from your device. We will check and help you to resolve it.
Please provide the following information to help you better :
1. What are all the AVG products installed in your device?
2. Share us the screenshot of the virus pop-up which you want to block it.
3. Are you getting the virus alert randomly (or) while accessing any specific program?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
1. AVG internet security
2. several pop-us appear. I have captured 4 of them in an image
3. the pop-up appears every few minutes in de corner at the right sight.