Virus protection is out of date, even after updating

AVG Protection
1

Not sure how to post screen shot of issue, asking for URL ? Don't know what to do

2

Other user Noel Bampton posting (https://support.avg.com/answers?id=9060N000000g8deQAA).
Noel, In future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru

3

Hello, Noel.
Thank you for reaching us here, we're here to help. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload a screenshot here.

4

Hello, Noel.
Thank you for reaching us here, we're here to help. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload a screenshot here.