Virus Vault will not completely empty

Jane, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DcevAAC).
AVG Guru

Since a scan in June of 2016 - I cannot completely empty my virus vault. The following shows the message.  Fix??
"6/4/2016, 5:04:26 PM";"Found Tracking cookie.2o7, F:\WD SmartWare.swstor\THINKPAD\Volume.a32595a7.aac8.11e1.a50f.806e6f6e6963\Users\JANE\AppData\Roaming\Microsoft\Windows\Cookies\QROQ2EDZ.txt";"Scan";"Vault item not found"

Jane, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DcevAAC).
AVG Guru