Hello Cristyn,
You've reached the AVG community support forum.
I am sorry to hear that you are facing this issue with VPN after updating the application. I appreciate your efforts for running the test and providing us the information about the issue. We'll certainly check and help you out.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
To improve your internet speed when connected to AVG Secure VPN, try the following troubleshooting steps:
Troubleshooting slow internet connection with AVG Secure VPN
Thank you and keep us updated.
I know there have been other post on this but not wanting to jump on those as they seemed to be getting individual responses from AVG i'm posting here as well. So, I have been using Avg's VPN for years with little to no issues. I dont mess with the settings, its all out of the box. However, after the latest patch the service has been of intermittent quality and unusable when it bottoms out at the bad side.
Just did some tests. 110 mbps, no vpn. 85 with the vpn. OK so "fine" carried on with what i was doing.. did a google search for a site i needed to go to everything chugged to a halt, did a speed test was running at..0.79mbps!! turned vpn off ran speedtest. 115. Ran same google search ( just basically typing website name into address bar) speed comes back the same.
So its something to do with the vpn. I ve had this play up on stuff like Youtube as well. What exactly is going on? What was changed in the last "we've speed up your VPN" patch (because apparantly you didnt)
Cheers
Cris
Hello Cristyn,
You've reached the AVG community support forum.
I am sorry to hear that you are facing this issue with VPN after updating the application. I appreciate your efforts for running the test and providing us the information about the issue. We'll certainly check and help you out.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
To improve your internet speed when connected to AVG Secure VPN, try the following troubleshooting steps:
Troubleshooting slow internet connection with AVG Secure VPN
Thank you and keep us updated.