I currently subscribe to AVG Ultimate bundle which includes Internet Security, Secure VPN, Antitrack and Tuneup. My problem is with the Secure VPN. If it is switched on, I cannot access internet banking, emails or many websites. My wireless printer also won't print documents. Is there a solution to this? If, not, is there an AVG bundle I could subscribe to that does not include the Secure VPN. Thanks for helping with my query.
Hello Eileen.
Thank you for contacting AVG Community Support.
We will certainly check and help you.
This is the expected behavior as most of the banking and streaming websites will have their own restriction policy which will not allow access when a VPN application is used.
However, you can try selecting the following locations Gotham, Miami, New York, Seattle, Wonderland in AVG Secure VPN and check whether you are able to access the streaming or banking sites.
Also, Please follow the below steps to fix the issue with printer and check if the issue persists:
Open AVG Secure VPN > Menu > Settings.
Select 'General' in the left panel.
Check the box next to "Enable local device access when using VPN".
Keep us updated.
Hello Eileen.
Thank you for contacting AVG Community Support.
We will certainly check and help you.
This is the expected behavior as most of the banking and streaming websites will have their own restriction policy which will not allow access when a VPN application is used.
However, you can try selecting the following locations Gotham, Miami, New York, Seattle, Wonderland in AVG Secure VPN and check whether you are able to access the streaming or banking sites.
Also, Please follow the below steps to fix the issue with printer and check if the issue persists:
Open AVG Secure VPN > Menu > Settings.
Select 'General' in the left panel.
Check the box next to "Enable local device access when using VPN".
Keep us updated.