Thank you for contacting AVG Community Support.
We understand that you are unable to connect to the banking website without disabling the VPN.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know if you get any error messages when VPN is enabled?
Also please do let us know on which device you are facing this issue.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Awaiting for your response.
Anyone else having the problem of not being able to connect to a website (your banking) without disabling VPN? I checked and the website is on the list of approved sites on the Antitracking.
I can see being blocked to an unknown site, but this is a site that is known and listed as one I NEED to connect to – and if any place I need the security of VPN – it's when I'm trying to deal with my banking.
Hello Steve,
Thank you for contacting AVG Community Support.
We understand that you are unable to connect to the banking website without disabling the VPN.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know if you get any error messages when VPN is enabled?
Also please do let us know on which device you are facing this issue.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Awaiting for your response.