My vpn stoppd working for banking site…was working fine for months…AVG support worked on it fo over an hr…and said that it was my problem…poor support…the vpn works fine on
other secure sites and was working fine for months but just recently stopped working and disconnect form the internet when going to my bank site. ALL I HAVE TO DO IS TURN OFF MY VPN and all is fine no problems turn it on and it disconnects…now I am Stuck with a 2 yr subscription and NO help from AVG
Hi Don,
On checking your account, you have AVG Secure VPN for Windows computers valid till Jan 14, 2022.
The recent subscription is for AVG Internet Security (Multi-Device) on Oct 3,2019.
May I know whether you purchased AVG Secure VPN through Google play store?
I have sent an email requesting more information to locate the subscriptions. Please check and revert back for further assistance.
Hi Folks,
I purchased a year of VPN on my android phone using Google pay. The email doesn't show an activation code, and the vpn activate button on the android keeps sending me to update the account with another charge same as the first. What gives and how do I make the payment I already made go live with vpn? Thanks
Thank you for providing us the info, Don.
However, it isn't recommended to share the order details over this public post. We're glad to help pointing you in the right direction.
We do have a specialized team who deals with mobile queries. You can raise a request to them via this link.
Thank you for your understanding in advance!
Don, If you need help with AVG Mobile related queries you can click on the link below to contact them and they will get back to you via email.
Contact Us (https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus)
Yes I did
Order number: xxxxxxxxxxxxxxxxxx
Order date: Oct 7, 2019 10:20:40 AM MDT
Hi Don,
On checking your account, you have AVG Secure VPN for Windows computers valid till Jan 14, 2022.
The recent subscription is for AVG Internet Security (Multi-Device) on Oct 3,2019.
May I know whether you purchased AVG Secure VPN through Google play store?
I have sent an email requesting more information to locate the subscriptions. Please check and revert back for further assistance.
My vpn stoppd working for banking site…was working fine for months…AVG support worked on it fo over an hr…and said that it was my problem…poor support…the vpn works fine on
other secure sites and was working fine for months but just recently stopped working and disconnect form the internet when going to my bank site. ALL I HAVE TO DO IS TURN OFF MY VPN and all is fine no problems turn it on and it disconnects…now I am Stuck with a 2 yr subscription and NO help from AVG