VPN charge unable to contact by address used for charge

AVG VPN
3

Hi Georgina,

We acknowledge your refund request.

We have a separate team for the Mobile products.

We have escalated the case to our concerned team. They will contact you through email.

Your patience is appreciated.

1

Google*AVGUK.Internet.NS shows on my CC statement on July 11 for 23.88. I have requested innumerable requests for refunds and get a auto message saying the request cannot be delivered. Becoming very upset re the run around from live chat agents and relentlessly being sent to the same page to fill of a request that is sent back "unable to deliver"!! WHAT IS THE CONTACT FOR THE DIVISION THAT LOOKS AFTER "MOBILE AND USES THAT ADDRESS TO TAKE A PAYMENT

2

Hi Georgina,

We acknowledge your refund request.

We have a separate team for the Mobile products.

We have escalated the case to our concerned team. They will contact you through email.

Your patience is appreciated.