Hello Carlos,
I understand you are unable to turn on AVG Secure VPN in your computer. Please restart AVG Secure VPN service in your computer and check if that fix the issue.
* Click Start, click in the Start Search box, type services.msc, and then press ENTER.
* You can see a list of services open, search for AVG Secure VPN service and click on restart.
* Right-click the AVG Secure VPN service that you want to configure, and then click Properties.
* On the General tab, in Startup type , click Automatic if selected in Manual, Disabled or Automatic (Delayed Start).
Hello Carlos,
I'm sorry to hear that you're unable to find the AVG Secure VPN services on your computer. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues as quickly and effectively as possible.
Best regards,
Alok.
Hello, I have AVG Internet Security installed in my PC and recently ordered the VPN free trial. At the end of the subscription process I was informed that nothing must be done by me in order to enable the service because it should start automatically.
But, it didn't start at the end. I tried some different "tricks" like login out and login in again. Uninstall the whole program and reinstalling it again.
I verified in the AVG website and VPN appears as one of my products, I mean, the subscription exists but the service is not working in my pc.
Does anybody knows what to do?
Hello Carlos,
I understand you are unable to turn on AVG Secure VPN in your computer. Please restart AVG Secure VPN service in your computer and check if that fix the issue.
* Click Start, click in the Start Search box, type services.msc, and then press ENTER.
* You can see a list of services open, search for AVG Secure VPN service and click on restart.
* Right-click the AVG Secure VPN service that you want to configure, and then click Properties.
* On the General tab, in Startup type , click Automatic if selected in Manual, Disabled or Automatic (Delayed Start).
Hello,
Thank you for your fast answer.
I followed your recommendation but it didn't help to solve the problem.
There is no service from AVG controlling the VPN.
I enclosed a picture of the relevant services I found in my pc.
What do you recommend next?