VPN / Error cannot get icarus files

Hello Timothy,

We're sorry for the inconvenience this has caused you.
Initially, we'd like to inform you that our scope of support is limited to AVG related issues & concerns alone.
To further investigate this issue with AVG Secure VPN, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.

My VPN has turned off and it will not turn on. Its saying I have no internet connection, But I am still online and being able to surf. Also I have this same issue with my blizzard gaming account it says I'm  offline…I am also getting an error message saying cannot get icarus files Error code 44002. I have uninstalled my VPN to try to remedy this this issue, But now I'm being prevented from re-installing  it  
because of not finding my icarus files?

Hello Timothy,

We're sorry for the inconvenience this has caused you.
Initially, we'd like to inform you that our scope of support is limited to AVG related issues & concerns alone.
To further investigate this issue with AVG Secure VPN, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.