Hi, I have shared my AVG subscriptions with my son via Family Sharing. I have AVG Internet Security (multidevice) and AVG Secure VPN (multidevice). He has created an account and accepted my invitation to join family sharing. However, he cannot see the AVG Secure VPN. It does not appear under his subscriptions or the family sharing tab. How can we add the Secure VPN to his computer? Thanks
Hello Federico,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with sharing the subscription to your son's device. We will certainly check into this and help you further.
Before proceeding, we would like to inform you that Family Sharing is currently only available for the following subscriptions and devices:
AVG Internet Security (Multi-Device): Family Sharing is available on Windows only.
AVG TuneUp (Multi-Device): Family Sharing is available on Windows only.
We plan to allow Family Sharing for more AVG subscriptions in the future.
The below article explains how to set up and use Family Sharing.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-family-sharing&q=familu+sharing&supportType=home)
Unfortunately, there is no option to share AVG Secure VPN via Family Sharing option. This is the reason you are facing difficulties in sharing the particular subscription.
We will certainly consider this as a valuable feedback and try our best to improve the features in upcoming days to serve the needs of our customers.
Let us know if you have further queries.
Thank you for understanding!
Hello Federico,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with sharing the subscription to your son's device. We will certainly check into this and help you further.
Before proceeding, we would like to inform you that Family Sharing is currently only available for the following subscriptions and devices:
AVG Internet Security (Multi-Device): Family Sharing is available on Windows only.
AVG TuneUp (Multi-Device): Family Sharing is available on Windows only.
We plan to allow Family Sharing for more AVG subscriptions in the future.
The below article explains how to set up and use Family Sharing.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-family-sharing&q=familu+sharing&supportType=home)
Unfortunately, there is no option to share AVG Secure VPN via Family Sharing option. This is the reason you are facing difficulties in sharing the particular subscription.
We will certainly consider this as a valuable feedback and try our best to improve the features in upcoming days to serve the needs of our customers.
Let us know if you have further queries.
Thank you for understanding!