Hi Robert,
AVG Secure VPN might switch on and off, if the internet connection is interrupted.
Please confirm, if you have stable internet connection and also check if it isn't toggled between different networks.
Keep us posted.
Just bought avg secure vpn from amazon. I have it installed on a windows 10 laptop but it keeps disconnecting and reconnecting automatically. Having read comments and reviews about this product it seems that this is an ongoing common problem (it happens every 5-10 minutes). Can you fix it or should I contact amazon for a refund ?
Hi Robert,
AVG Secure VPN might switch on and off, if the internet connection is interrupted.
Please confirm, if you have stable internet connection and also check if it isn't toggled between different networks.
Keep us posted.
I am sick of being passed from dept. to dept. You are clearly selling software that is not fit for purpose and I intend to expose this on social media. Do not buy this TOTAL GARBAGE!
I have excellent internet connection. It is not shared by other networks. I have tried different locations on vpn. I have tried resetting it, uninstalling and installing it again. I would like a solution to this problem asap. Thank You.
Robert, we realize the situation and request you to get connected with our additional support for further assistance.
An email instruction has been sent which will help you to get connected with them.
If the email is not found in inbox do check in spam and junk folders.
Thank you.
Robert, you have already reinstalled AVG Secure VPN and the issue persist.
Hence, we need to analyze the root cause and requested you to get connected with our additional support.
Please follow the email instructions and get connected with our team.
Once connected, they will be able to proceed further.
We appreciate your understanding.