Hi Elizabeth,
We're glad to clarify this for you.
Certain streaming services has taken counter measures to block its users from accessing its content through Secure VPN servers.
While we do continue to add new servers and ip addresses, they are quite fast to identify the same.
However, you can try connecting to the streaming servers (locations) in AVG Secure VPN to check if it helps.
To do so : Click Change location on the main AVG Secure VPN screen - From streaming (in left pane), you can connect through streaming servers.
Thank you for your understanding in advance!
I don't know how to alter my VPN location settings. And I cannot access BBC iplayer or Netflix shows I was accessing before installing the VPN. My location is London UK, I don't understand why this has affected certain websites.
Hi Elizabeth,
We're glad to clarify this for you.
Certain streaming services has taken counter measures to block its users from accessing its content through Secure VPN servers.
While we do continue to add new servers and ip addresses, they are quite fast to identify the same.
However, you can try connecting to the streaming servers (locations) in AVG Secure VPN to check if it helps.
To do so : Click Change location on the main AVG Secure VPN screen - From streaming (in left pane), you can connect through streaming servers.
Thank you for your understanding in advance!