Vpn not switching on

AVG VPN
5

Hi Graham,

We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing this issue.
Also, share us the screenshot of the message that you receive for better clarity.

1

Good afternoon. For the last few days when I switch on VPN, I get the message 'INITIALIZING PLEASE WAIT'. Nothing else happens and I am unable to connect to my VPN. Can you assist please.
Regards Graham.

2

Thank you for sharing the screenshot, Graham.

In this case, we request you to reinstall your AVG Secure VPN and check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.

3

Hi Dinesh, the operating system is Windows 10User-added image

4

Hi Graham,

We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing this issue.
Also, share us the screenshot of the message that you receive for better clarity.