VPN on my Android phone not accepting P/W

Android products
3

Hi Wendy,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.

1

I have the Ultimate pack. Opened wifi then VPN does not recognise my p/w.  I have a Samsung A51.

2

Hi Wendy,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.