Hello Anne,
I understand the inconvenience. Please open AVG Zen console and follow the below steps to install and activate AVG Secure VPN.
-Click the Secure VPN tile to install the program.
-Click Try it free to start 30-day trial. If you already bought a subscription for -AVG Secure VPN and you are logged to your AVG MyAccount in AVG management console, your license is detected at this point.
-Click Yes to confirm installation. Restart your PC, if asked.
-Click the OFF slider so that it changes to ON. Secure VPN drivers are installed.
If you face any difficulties, please provide the screenshot [ http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG Interface to check and assist further.
I have just paid for this product but can't seem to access it. Have logged into my account and it's showing as being purchased. When I log in to the AVG program - already had PC tune up and internet security, I am prompted to start a free trial. Am I missing something?
I need help to get this sorted or my money back please.
Hello Anne,
I understand the inconvenience. Please open AVG Zen console and follow the below steps to install and activate AVG Secure VPN.
-Click the Secure VPN tile to install the program.
-Click Try it free to start 30-day trial. If you already bought a subscription for -AVG Secure VPN and you are logged to your AVG MyAccount in AVG management console, your license is detected at this point.
-Click Yes to confirm installation. Restart your PC, if asked.
-Click the OFF slider so that it changes to ON. Secure VPN drivers are installed.
If you face any difficulties, please provide the screenshot [ http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG Interface to check and assist further.
Anne, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru