VPN seemed to be hacked

Hi Beverly,

We'll certainly look into this and help you.
Upon checking, we couldn't locate any active AVG subscriptions under the email address you've used to contact us here.
To locate your AVG Secure VPN subscription, we've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.

I paid for a subscription for VPN coverage. I did not receive an email confirmation. My tasks screen shows inactive VPN but I was auto connected by another app. I did not activate my account but it is connected. I was charged twice and now I can't send the message on the contact page. Please help.

Hi Beverly,

We'll certainly look into this and help you.
Upon checking, we couldn't locate any active AVG subscriptions under the email address you've used to contact us here.
To locate your AVG Secure VPN subscription, we've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.